Thank you for choosing Tech Zenon’s software products and services. We are committed to delivering the best user experience and customer satisfaction. However, we understand there may be circumstances where you need to cancel a purchase or request a refund. This Refund and Cancellation Policy explains the guidelines and steps for such situations.
Refund and Cancellation Policy
Tech Zenon IT Solutions Pvt. Ltd. focuses on enhancing the value of our clients' businesses through cutting-edge services. We are committed to delivering superior quality solutions and follow a clear, simplified approach to achieve the desired standards and provide an exceptional client experience.
At Tech Zenon IT Solutions Pvt. Ltd., we address clients' requirements using a results-driven strategy, breaking them down into achievable milestones to reach the expected goals. We continuously evaluate efforts and monitor performance to ensure effective outcomes while preventing any project or contract reversals, cancellations, or conflicts.
We dedicate significant time and effort to every project to achieve each milestone. Therefore, refunds are not applicable. Once a client agrees to proceed with our services and the project enters the development stage, no payments will be refunded.
If an unexpected issue arises on our end, we undertake rework and apply our full skills and efforts to resolve it, as we value maintaining strong and healthy business relationships. In cases where a project is terminated by mutual agreement, development is halted, and the client regains full control of the project.
Contact Us
If you have questions or concerns about this policy, please contact Tech Zenon’s customer support team.